Herbatics approach to security
Herbatics is a PCI compliant company and uses highest
security standards to ensure its customers secure online transactions. Being
the data controller Herbatics is responsible to secure your data and is
committed towards practice of advanced firewall technology for the order
processes.
Respecting Your Privacy
Herbatics is committed towards respecting your privacy.
Therefore we have set the highest ethical standards to protect your sensitive
information. This privacy policy describes the type of information we collect,
why we collect it and with whom we share it.
We value the trust you have paced in us. If you have any queries
regarding our privacy policy, feel free to contact us at [email protected].
Nature of information we collect
1. We may collect your contact
details, such as your name, email address, phone number, postal address and
delivery address (if different).
2. In order to enhance your
shopping experience, we may seek order details of your previous purchases,
including transactions and pricing details.
3. We may also collect your
demographic information (gender, age, income) to conduct optional online
surveys so as to assess the quality of our services.
5. We will collect your session
and log in information, which include your IP address, operating system,
browser type, browser language, date and time of request.
6. We will also collect sign in
information for third party accounts shared on our website such as, Facebook,
Twitter, Pinterest etc.
7. We shall ask for email
communication by any user, for product inquiry, order and transaction details,
for any complaints and disputes etc.
How we use or share it
We conduct our business in an ethical manner, hence we collect the
personal information of our users or customers only to serve you with best
products and services at Herbatics. we
do not sell, trade, share or transfer your information to any third parties.
1. Our affiliates and partners
who are involved in buying and delivering process shall use your information.
In case of a merger or acquisitions other business entities may also use your
information.
2. An aggregated form of
information may be used to understand the consumer behaviour so that we can
enhance your shopping experience. Our business and marketing activities may
also make use of the demographical profiles of our users.
3. To inform you about deals,
offers, new launches, shipment status, informational and promotional content,
we shall use your contact information. There is an opt-out alternative
available for such services.
4. Our cookie policy is used to
customize your experience, we may use the information stored in your browser to
let you review the recently viewed items, your wish list, cart features etc.
5. To understand the consumer
behavior, buying preferences and to analyse how user interaction is being
forwarded, we will use traffic flow and session login information.
6. User engagement and time
spent by each user on our site is accessed with the help of your IP address and
traffic source information. We may use it to measure the performance.
7. User information may be
required in case of legal disputes, regulatory or statutory requirements,
troubleshoot problems, collect fees owed, detect or protect against errors,
prevent abuse of our services, prevent violation of rights of third parties,
enforce our terms and conditions.
Cookie Policy
For enhanced shopping experience, Herbatics uses cookies to
store your browsing information. Cookies do not save your PII (personally
identifiable information), though you can change the cookie settings as per
your preferences. By using our website, we believe that you consent with the
cookie policy.
User Consent
When you access our website or fill in your details to buy the
products or services offered by the website, Herbatics will accept it as
your consent with the privacy policy. For users who are not comfortable with
the clause and conditions related to sharing their personally identifiable
information, it is requested to abort the use of the website. We also provide
an opt-out option to our registered users to unsubscribe from all the
non-essential mails and communication from us and our partners.
For More Information
In case you have any question regarding our privacy practices,
feel free to contact us at Herbatics
Note: The privacy policy of Herbatics may be subjected
to changes at anytime to include or exclude clauses, thus users are requested
to visit this page in a regular basis to stay up to date with the changes.